01
Site training matrix
Officers are linked to sites they have been trained for. Assignment prefers readiness over convenience.
Ready people first
Operations
How coverage actually runs
Security fails in the gaps: untrained covers, exhausted officers, invisible incidents, and managers who find out too late. Our operating model closes those gaps.
Model
The roster is a control system
Every assignment should respect site training, rest between duties, leave, and licensing reality. Supervisors see conflicts early. Site admins see the same truth.
02
Shift & recharge rules
Proposed start times account for recharge hours and overlapping duties so “available” means available for that window.
Honest availability
03
Live supervision
Command views, pings, chat, and incident pathways keep field issues moving to people who can decide.
Field → decision
Platform
Inside the admin dashboard
Site admins and supervisors share one operational surface — built for security programmes, not generic HR software.
Locations & access
Site records, checkpoints where used, and the people cleared to work there.
Officers & training
Profiles, SIA-related fields, certifications, and site training status that feed assignment.
Shifts & calendars
Assignment tools that surface recharge conflicts and keep multi-shift planning coherent.
Incidents & leave
Escalations, SOS pathways, leave impact on cover, and the records ops needs after the fact.
Website leads
Marketing enquiries land as leads for admins to qualify and follow up.
dashboard.lunarsecurityltd.co.uk
Sign in when your programme is live. Admins get a real operating picture — not a login and a shrug.
For site admins
Sign in for day-to-day oversight — shifts, training, incidents, leave, and website leads. Add sites and rebalance cover from the same operational picture.
For new programmes
We onboard sites, training expectations, and the first roster before go-live. Admins get dashboard access when the programme is ready.